Contact Us

We want you to get the most out of this superb collection. If you have any questions that are not answered on the Customer Services page, please just contact us.

General Enquiries E-mail: [email protected]
Telephone: 0871 277 0194

Subscriptions, Missing or Damaged
Issues & Payment

Enquiries E-mail: [email protected]
Telephone: 0871 277 0194

Back Issues E-mail: [email protected]
Telephone: 0871 277 0194

Write to: The Lord of the Rings™ Collector’s Models, DBF, Unit 4, Pullman Business Park, Pullman Way, Ringwood, Hampshire, BH24 1HD.

It would be a great help to us if you could include your name and address in all your emails. Please also include subscription reference number if you have one. Thanks!

General Enquiries E-mail:

[email protected]
Telephone: (011) 265 4307

Subscriptions E-mail:
[email protected]
Telephone: (011) 265 4307

Back Issues E-mail:
Please order Back Issues through your Newsagent OR via our subscription agent, Jacklin Enterprises.
[email protected]
Telephone: (011) 265 4307

The call centre hours are Monday to Thursday 8.00am – 5.00pm, Friday 8.30am – 4.30pm and after hours there is an answer machine facility available to leave your message/order. Responses and/or orders will be handled within 2 working days.

You can also write to us at:
Jacklin Enterprises Ltd (South Africa)
PO Box 521
Parklands 2121
South Africa.

E-mail [email protected] or call us on 020 7590 8300

Partworks: [email protected]
Books: [email protected]
Telephone: 020 7590 8300
Fax: 020 7590 8301

Editorial and distribution offices:
Eaglemoss Publications, 5 Cromwell Road,
London SW7 2HR, England.

Chief Executive: Mark Stanley
Editorial Director: Maggie Calmels
Marketing Director: Suzie Deeming

Eaglemoss Publications
5 Cromwell Road
London SW7 2HR

Tel: 020 7590 8300
Fax: 020 7590 8301